Right of return

You may return purchases for a full refund within 21 days of receipt of the goods, as long as they are unwashed and unworn. As long as these conditions are met we can either refund the value of the goods and the outbound shipping paid or you can exchange them for a product(s) of same or lesser value. 

You are responsible for the return shipping of the goods, these costs will not be refunded. Until the product reaches us you are responsible for it, therefore send the package with a traceable service so it can be tracked to: Joe D'Arcy, 4 Grace Court, 25 High Street Burnham, SL1 7JD

If you require a different size or wish to return the goods please let us know by emailing will@newlandsupplyco.com and as long as the above criteria are met we are more than happy to exchange or refund the goods.

 

Age restricted goods

For the purchase of age restricted items such as knives, axes, and blades we reserve the right to verify that the purchaser is over the age of 18. We will request a copy of the purchaser's photo ID whom the debit/credit card belongs to as proof of age before postage can be made. Subsequently on delivery the package will need to be signed for by the purchaser/owner of the debit/credit card. Should proof of age not be verified we reserve the right to cancel the order without penalty to Newland Supply Co.